Once you have paid for an online course, or a recorded webinar, refunds are not normally given. If there are extenuating circumstances and you are unable to take a course within the year you have registered, you may be offered the opportunity to apply that amount to a later class, or an extension of the course, if you make contact regarding the problem no later than seven days after you have accessed the course. Once a course has started or a recorded course has been accessed, no refunds will be issued. Courses are not reported to the IRS until successfully completed and paid in full.
Please email: [email protected], to discuss extenuating circumstances.